Photo by Whitehorse Star
Scott Kent
Photo by Whitehorse Star
Scott Kent
The Yukon Party says it has been “inundated with concerns from Yukoners” about a significant privacy breach involving the Department of Education.
The Yukon Party says it has been “inundated with concerns from Yukoners” about a significant privacy breach involving the Department of Education.
The Yukon government made no public announcement about the breach.
It has confirmed that letters have been sent to those who may have been affected – three weeks after the incident occurred.
The breach involved a member of the department emailing sensitive information of Yukon post-secondary students who had applied for a Yukon Grant in 2022 to an unknown member of the public.
The government has been unable to contact that individual.
The information was sent via a spreadsheet on Aug. 24.
It included:
names;
addresses;
phone numbers;
email addresses; and
social insurance numbers.
“This is a disturbing breach of Yukoners’ private information,” Scott Kent, the Yukon Party’s education critic, said Thursday afternoon.
“Those who had their privacy compromised are only being informed this week in a letter dated September 15.
“It is concerning the minister of Education (Jeanie McLean) did not prioritize notification at the earliest possible opportunity.”
Besides the question of why it took so long for the breach to become public, the Yukon Party said, there are several questions the government needs to answer:
Why was such information stored in a spreadsheet and not a secure database?
What actions are underway to track down the recipient of the information, instead of just reaching out electronically?
When was the Yukon’s Information and Privacy Commissioner notified of the breach?
Will the department and the Liberal government ask the commissioner to help improve processes going forward?
Finally, what will be the cost to Yukon taxpayers to provide one year of credit monitoring for those affected by the breach?
“We are also asking when did the minister become aware of the breach, and did she inform her cabinet colleagues?” added Kent.
The Star relayed these questions to the government on Thursday afternoon.
The response was this emailed statement from a department spokeswoman:
“The Department of Education takes the protection of personal information and privacy very seriously.
“We can confirm the Department of Education experienced a privacy breach on August 24, 2022. The breach has now been contained and the risk of this information being used in an inappropriate matter is being mitigated.
“Communication will be sent to the impacted individuals to provide them of this update.
“The breach was immediately reported to the departmental privacy officer, and the department has been following the Government of Yukon’s privacy breach procedures. This includes working with the Office of the Information and Privacy Commissioners.
“Letters were sent to notify all individuals impacted by the breach and offer credit monitoring protection, coordinated and paid for by the department.
“The department is actively reviewing internal training and processes to help prevent privacy breaches in the future.”
The Star asked the spokeswoman how many letters about the breach have been sent out. She released this statement this morning:
“537 letters were sent to impacted individuals. The Department of Education is also updating all of the impacted individuals by email today that the breach is confirmed to be contained and the risks mitigated.
“In the individualized letters, the department provided information on how those impacted can access credit score monitoring and other protection supports, organized and paid for by the Department of Education.”
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Comments (17)
Up 5 Down 7
Things that didn't happen on Sep 28, 2022 at 11:47 am
“inundated with concerns from Yukoners”
I don't think so Scott.
Who would call/email the party with the least power in the Legislature to complain about ANYTHING?
Up 12 Down 4
Groucho d'North on Sep 27, 2022 at 9:39 am
At what point does a 'clerical error' become important enough for the government to apply meaningful consequence for these failures?
Perhaps it was a new hire who did not know all the poliicies and procedures, then their supervisor is at fault for not adequatly training their staff to the job.
"Responsibility flows upward, authority flows downwards" Remember, job one in government is to cover your a**.
Up 12 Down 2
Anie on Sep 26, 2022 at 5:44 pm
Totally Real Name - you seem to have a serious problem, and a lot of misconceptions, about older people. I think you maybe should get some help before you reach retirement age or you just might have big problems living with yourself. The one thing in life you absolutely cannot control is your date of birth, and so you too will one day be an old person that you despise.
Up 9 Down 16
Totally real name on Sep 26, 2022 at 1:45 pm
Will Carter, had you read the article, it clearly says if your info was compromised you would be contacted.
At this point, if being a constant victim is all you know, at least do the work so you don't look so very very old.
Basically, old people desperate to politicize everything are also here, desperately trying to politicize this.
Wonder why it's such a fractured but whole party full of oldie hawns and dread skeltons. Recipe for future success, just not for their party...
Up 11 Down 8
Ytsa Nobraner on Sep 25, 2022 at 10:15 pm
At Wilf Carter on Sep 24, 2022 at 9:43 pm:
I hear you Wilf! It is a sign of our ignorant times wherein we have eschewed civility in favour of “self-justified-incivility”… Today it is acceptable to do so while labelling the other, dismiss them categorically as some dehumanized categorical, and shout them down as the thing most despised… All while avoiding context, facts, and other things like accepted wisdom.
We used to hold principles before personalities as an aspirational goal. Now we have a system of stratified moral relativism favourably weighted towards the collective with the greatest grievance. These are hierarchically nuanced such that one can have multiple identities with compounding effect. These are the new determinants of what it means to be human by degrees.
You will be weighed, you will be measured, and your relative virtue will be determined by those who have the power to deny you access to resources… Whether you are to be “found wanting” or not will depend on your “social credit score”.
These are hard times for reasonable discourse Wilf. I offer you my empathy. I also offer you my condolences on the death of reason. Hopefully we will have a chance to talk about the good times we had in reasons company… I’d like to share some sanity with someone… Anyone?
All the best Wilf! See you out there!!
Up 12 Down 6
Barbara on Sep 25, 2022 at 7:33 pm
@Wilf Carter: you really, really need not only an editor but an interpreter.
Yours truly, Scooter.
Up 13 Down 9
Barbara on Sep 25, 2022 at 7:30 pm
As far as a breach of privacy goes, this is a piss in the ocean. Your iPhone gives away even more of your info every time you sit and speak anywhere near it. Like it’s doing to me right now…..
Up 18 Down 4
Yukong on Sep 25, 2022 at 1:07 pm
The families need to get together and sue the government and the various employees involved. It's the only way to set precedent and re-forge the path of government accountability.
The message being, if you are entrusted with sensitive information and are careless enough to mess up on such a large scale, you aren't fit for the job.
Up 17 Down 9
Wilf Carter on Sep 24, 2022 at 9:43 pm
When someone post my name have guts to post their name.
Up 51 Down 6
Yukong on Sep 24, 2022 at 12:21 pm
The government needs to start showing real accountability. 537 people, and their families, are at risk of financial and identity theft. Has the employee been fired? Only in the Yukon government do you just get an oopsie for these types of things.
Up 49 Down 1
Yukoner1 on Sep 24, 2022 at 10:25 am
This kind of mishap (adding someone to an e-mail that shouldn't be added) can happen. Not an excuse, but I get it. However, am I the only one who is wondering why Social Insurance Numbers are in an EXCEL SPREADSHEET?!?!? Is there not a secure system within government that can be used to deal with this information???? (there is actually, it is called Genie, but not every government group uses it for some reason).
Up 39 Down 3
Moose101 on Sep 24, 2022 at 7:20 am
Who is the member of the department and how did they send over 500 letters out without it coming to the attention of the DM?
Up 7 Down 9
Wilf on Sep 23, 2022 at 9:27 pm
Scooter is this irrecoverable and all has been lost? I think you've really got something here. (One Email that was never opened)
Up 40 Down 3
Wow on Sep 23, 2022 at 7:41 pm
Incredible. I'd be fired if I was the one who slipped up. This is bogus that nobody is being held accountable. My kids info is out there and they can't even tell me where.
Up 44 Down 3
Interesting on Sep 23, 2022 at 5:40 pm
Isn’t it funny how they finally contacted the individual with the information the exact same day this hits the local media? Both the Whitehorse star and CBC reported on this today, but all of a sudden they “found the individual”? Lots of answers are needed here.
Up 39 Down 13
Rick S on Sep 23, 2022 at 4:02 pm
Good to see the elected suits are concerned about privacy once again after the last 2 years.
Up 42 Down 34
Juniper Jackson on Sep 23, 2022 at 3:56 pm
No surprises here. The Liberals are noted all through Canada for secrecy and misdirection. I doubt anyone will ever get the truth about anything.
" breach involved a member of the department emailing sensitive information of Yukon post-secondary students who had applied for a Yukon Grant in 2022 to an unknown member of the public." Who compiled the information? Who copied/accessed it and sent it? How did it get public if no announcements were made? And, What can be done with the information?