Whitehorse Daily Star

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A COMPLETE NEW LOOK – Locals won’t recognize the new Takhini Hot Springs when they can start visiting again later this year. The new facility is being modeled on a spa resort concept. Inset Gary Umbrich

Hot springs development now eyes June opening

If this cold weather has you dreaming of a tropical respite – or a dip into the warm, soothing water of the Takhini Hot Springs – you’re not alone. And Garry Umbrich knows it.

By Tim Giilck on February 10, 2021

If this cold weather has you dreaming of a tropical respite – or a dip into the warm, soothing water of the Takhini Hot Springs – you’re not alone. And Garry Umbrich knows it.

Umbrich is the president of Takhini Hot Springs Ltd. He’d like nothing better than to have winter-weary people soaking up some heat at his naturally-heated geothermal facility just outside of Whitehorse.

Heck, he’s one of them himself.

“I’d be in there all day if I could be,” he said with a chuckle during an interview this morning.

Unfortunately, reality – and the COVID-19 pandemic – have intervened to make that impossible.

Umbrich said several delays have pushed back the opening of the new facility until June.

“What I can tell you is that we have had some interesting delays, such as waiting many months for HRV (heat recovery ventilators) as part of our ventilation system,” he said.

“As you can imagine, everyone with buildings and concerns around ventilation is looking for upgrades, new equipment, retrofits, etc.,” he said.

“The pandemic also affects financing and things like that with delays around how quickly (or not quickly) things move through the banking system, through the lawyers’ offices, through land titles, etc.

“One thing leads to another, and next thing you know you are several months behind schedule.”

That’s adding up to some increased costs, mostly in interest charges, Umbrich said.

The prices of some products have risen as well, notably lumber. 

“The good news is that the project is moving along very well; we are extremely happy with the quality of the workmanship of the trades and other professionals, and everyone is looking forward to our opening.”

Umbrich said, as many people might remember, the original plan was to have the new facility open in September 2020, but those plans were foiled by virus-related delays.

Next, he’d believed the new facility could be open by this time of year, but circumstances conspired to dash those plans too.

“The pandemic is far beyond normal,” Umbrich said.

“You can expect various displays during a project like this, but this has gone beyond that.

“On the other hand, it’s given me more time to attend to the project firsthand, which is a good thing.”

The facility will look very different than what Yukoners will remember from its predecessor.

Umbrich said he’s modeling the new facility on a spa resort model, loosely inspired by what others have done, particularly the Scandinave series of semi-luxury spas.

Along with pools of varying temperatures, those spas feature saunas, steam baths, relaxation rooms and services such as massages, meditation and yoga.

“We like what they’ve done, but we’re going to have better prices, mostly because we don’t have to heat our water,” he said.

The new hot springs facility will feature pools, along with saunas and other assorted services.

Visitors will have the option of simply visiting the pools, or taking in the whole experience on a visit he estimates will last three hours or half a day.

That’s what his research indicates the average visitor will stay at a comparable business, Umbrich said.

He’s acutely aware of watching his price points, he said.

When the hot springs reopen, he will be reliant on local visitation to start with.

Umbrich is anticipating outside tourism will pick up at some point, but he’s looking to the future and the relaxation or end to travel restrictions as the pandemic eases.

“We know we will be a tourist draw, and so will the Yukon. People will be looking for less crowded places, and that’s us.

“We have to keep our admission rates reasonable,” he said. “We know the local market has its limits.”

The pandemic has also meant some tweaks to the design, Umbrich said.

Measures encouraging a one-way traffic flow that were initially added will now become permanent, as well as an emphasis on giving guests enough room to spread out without being crowded.

While practical, the measures will also enhance the experience at the spa, he said.

“Even when we are full, we won’t look like it,” Umbrich said. “It will still look a third empty.”

That’s likely good news to anyone looking out their window right now wishing it was June.

Comments (30)

Up 22 Down 1

Laura on Oct 12, 2021 at 7:04 am

Any update on opening date?

Up 4 Down 4

Peter West on Sep 28, 2021 at 5:38 pm

Interesting design? Rather glitzy and kinda entitled isn’t it? Think when they took the Magic and the Mystery out of the Yukon description we end up with money grabs like this! To bad really, everything is being sterilized by the profit motive. What happened to the magic and mystery of the experience of sitting in the Hot Springs at -40? Hoar frost covering everything and mist rising to the stars!

Up 8 Down 1

Elston Gunn on Jun 16, 2021 at 11:24 am

I’ll be heading up to Whitehorse later this year and am hoping that this new facility will be open for business by the time I arrive. I’m really looking forward to relaxing and soaking in the pools.

Up 1 Down 1

Dale on Jun 7, 2021 at 9:35 am

Happy to see this upgrade. The new pools built up to current codes. Exited to bring my family to this world class facility. Makes me proud to be a Yukoner. Great to see a project like this in my back yard. Change is good.

Up 10 Down 11

Groucho d'North on Feb 16, 2021 at 3:16 pm

Lately when I hear reconcilliation is this or that or it is owed, I think of a line from Python's The Life of Brian:
"Apart from the sanitation, the medicine, education, wine, public order, irrigation, roads, a fresh water system, and public health, what have the Romans ever done for us?"

Up 30 Down 9

Anie on Feb 15, 2021 at 2:27 pm

JustSayin, let's see if I understand what you want - this businessman, who legally purchased the land, and has invested time and money into an endeavour intended to make money for his future, and where he has and will employ people, and where he will pay taxes to support our ever expanding social programs, should instead give it away (we're not quite sure who he should give it to, just that it should be someone legally defined as indigenous ).
Then this business person will still need to exist, feed himself, etc. and those jobs will be gone. But what the heck, who needs jobs in your reality? Maybe we should all just give away everything we own. Maybe there's some great Xanadu where we can all spend our days navel gazing and, of course, apologizing for every ill encountered by every person for the last, what maybe 20 generations? Or do we just have to be sorry for the last 5, 10, or 3 generations? Guess what, every human being on this earth will have some ancestry who were a minority badly treated by a majority. Suck it up and be part of the future.

Up 29 Down 24

yukoner123 on Feb 14, 2021 at 8:10 am

What a bunch of whiny babies. Guess what? A person investing their own money, time, and life energy in this project can market it to whomever they wish. IF you don't like it, don't go to the hot springs!

(HOZER)"It was made ABUNDANTLY clear that yukoners wanted the swimming that was available before."
DRIPPING with entitlement. This isn't a publicly developed place. Want a big pool? Build one yourself!

Up 26 Down 7

Charlie's Aunt on Feb 13, 2021 at 2:17 pm

OK Chuck; where are the pools, in the back 40? Realize this is an artist's impression but looks to me as if those puddles are right in front of what could be a change room. This is Whitehorse, Yukon so what on earth is with the spa concept that only wealthy could afford on a regular basis? Might be time for camping trips to Liard.

Up 23 Down 11

Josey Wales on Feb 13, 2021 at 12:53 pm

Hey...just like Google, Facebook and Twitter...private company...can do whatever they wish.
Remember?

You're welcome.

Up 34 Down 22

Hozer on Feb 13, 2021 at 11:08 am

It was made ABUNDANTLY clear that yukoners wanted the swimming that was available before. This design is a straight slap in the face to every local that has supported this place over all the years. For sure we get the hint, don't bother showing up unless you want to pile in like sardines - and just sit. I can't believe they're getting away with it. Heartbreaking.

Up 24 Down 34

Brittany W on Feb 12, 2021 at 11:14 am

I am excited to see this beautiful new masterpiece come together. You should be very proud of yourself!!

Up 14 Down 89

JustSayin' on Feb 12, 2021 at 10:32 am

I feel in this age of reconciliation rather than having spent all this money, they should have returned it to the Indigenous People's of the Yukon. Through traditionally teachings, we know places such as this would have had a high spiritual value. Rather they have destroyed the place through their colonist values and society has let them. Erecting a bunch of buildings which have no connection to the land or the local people's; it only reflects the colonists, not the original Indigenous peoples of the area.

I highly doubt the owners will do the right thing, but they at the very least allow any Indigenous people who come to the site to use it for free as a form of reconciliation.

Up 7 Down 20

Chuck Farley on Feb 11, 2021 at 2:32 pm

Pools are there just not in the photo.

Up 52 Down 15

Charlie's Aunt on Feb 11, 2021 at 2:32 pm

This is pathetic and obviously built for rich tourists with no thought for Yukoners who like to enjoy a family camping weekend or a quick evening soak in pool followed by a burger & fries. Nice touch with the model of sun loungers that can only be used a few days in a year unless they add sun lamps. Yes we miss the Kreft family who didn't offer 3 paved in puddles.

Up 37 Down 8

Rip off on Feb 11, 2021 at 1:45 pm

That place was overpriced and filthy after the last 'renovation'. They nickle and dime you for everything. I won't be going or sending anyone I know out there either.

Up 35 Down 6

Adeline on Feb 11, 2021 at 1:35 pm

Where's the pool!?!? How are you supposed to social distance outside. I'm not spending more money to stay inside with these spas. I want a big pool to swim in with my nephews at a safe social distance.

Up 11 Down 11

HJ on Feb 11, 2021 at 12:35 pm

One-way systems permanently? Why are people so deranged over this? You know the pandemic is going to end, right? Possibly in the Yukon sooner than most other places too.

Up 55 Down 6

Size Matters on Feb 11, 2021 at 9:57 am

I had to take a second look to see the pools - WTF? What’s with the large deck/patio area? Let’s go to the Takhini Hotsprings to sit on the deck at minus 30 because there are already 3 people in the pool - Wait our turn?

Why so small?

Up 15 Down 22

John on Feb 10, 2021 at 11:00 pm

All it takes is one good earthquake which can decrease the temperature and/or flow or even completely shut off the hot spring as happen in the past in Haida, Gwaii, Banff, Radium, Fairmont. As a fact, it's only a matter of time until you can kiss goodbye to your investment.

Up 55 Down 8

Wish there could just be a pool to swim in on Feb 10, 2021 at 7:11 pm

Spas in the Yukon? Wish there was going to be an outdoor pool which would encourage all Yukoners in using this and spas for the rest of them. Warner Kreft was the best owner ever, and it was really for locals back in those days. Having little richy pools is not for the average Yukoner--that's for tourists.

Up 28 Down 37

Jason on Feb 10, 2021 at 6:27 pm

Great job! We’re looking forward to taking a soak! Haters are more than welcome at the CGC.

Up 41 Down 6

MyOpinion on Feb 10, 2021 at 5:31 pm

Seems like a ton of money spent on landscaping and pool decks. It's the Yukon, not may going to be using that space 10 months of the year, and even those other 2 are full of mosquitoes and black flies. Just Say'in. Not exactly Hawaii here. Just need a walkway to the pool and get in, that's it. When I get out I am going back. Need a good Burger and a good cup of coffee.

Up 50 Down 9

Stuart Spofford on Feb 10, 2021 at 5:11 pm

This appears to be a very high end resort project. It will do well with monied foreign visitors and with bigger companies that need retreat space for conventions. Unfortunately it looks like the average Yukon family will be missing out. Where the old place needed work it was still in reach of the average family. That is a shame.

Up 49 Down 6

Claude Rousseau on Feb 10, 2021 at 4:33 pm

Where is the pool?

Up 28 Down 3

Pauline Trainor on Feb 10, 2021 at 4:13 pm

As I was looking at the new design, it seems to me that there is far less pool than the old springs. That disappoints me, if that’s right. Love visiting Whitehorse and always look forward to many trips to the hot springs. Good luck and I can’t wait for this pandemic to be over. A big fan from PEI.

Up 39 Down 7

Pokemeinthearm on Feb 10, 2021 at 4:00 pm

Looks like more square footage in solar panels than there is in pools....

Up 39 Down 11

daryl on Feb 10, 2021 at 3:47 pm

Spent many years in the Yukon and many hours at the springs. WHERE ARE THE SPRINGS NOW??? Looks like a big money maker for tourists and someone forgot about the local people, yes the YUKONERS! WHAT A MESS .
There are many other springs out there that are better. Good luck with whoever designed this one!!

Up 40 Down 6

jack on Feb 10, 2021 at 3:42 pm

I'm left wondering where the new pool is? I see only buildings and patio space....

Up 106 Down 40

Sarah on Feb 10, 2021 at 3:04 pm

Ridiculous. Way too much building and patio, way too little pool. Guaranteed it will be $15 per person to take a dip, and families - forget it. But that's what they wanted. Miss the good ol' days of the Hot Springs. Sure they needed some renos, but the magic is gone over the past few owners. This is ridiculous.

Up 48 Down 44

JSmonk on Feb 10, 2021 at 2:32 pm

Can't say enough good things about the crew building this. Stand up men and women! Looking forward to this.

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